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Terms and Conditions

1. Introduction

Welcome to ChatKnot! These terms and conditions govern your use of our platform and services. By accessing or using ChatKnot, you agree to these terms.

2. User Responsibilities

  • Use the platform only for lawful purposes.
  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Avoid any activities that may harm or disrupt the platform.

3. Service Usage

  • ChatKnot reserves the right to modify or discontinue the service at any time.
  • Suspend accounts violating these terms.
  • Limit access to features or services based on subscription plans.

4. Payments and Refunds

  • All fees are outlined in the pricing plans.
  • Payments are processed securely through third-party platforms.
  • Refunds may be issued in accordance with our refund policy.

5. Intellectual Property

  • All content, trademarks, and features on ChatKnot are owned by us or our licensors.
  • You may not reproduce, distribute, or misuse our intellectual property without prior written consent.

6. Limitation of Liability

  • ChatKnot is not responsible for indirect, incidental, or consequential damages arising from your use of the platform.
  • Loss of data due to user actions or technical issues.

7. Termination

We reserve the right to terminate your access to ChatKnot for violations of these terms or misuse of the platform.

8. Changes to Terms

We may update these terms from time to time. Continued use of the platform constitutes acceptance of the revised terms.

9. Contact Us

If you have questions about these terms, please reach out to:

  • Email: info@chatknot.com
  • Phone: 1 985 300 6083

By using ChatKnot, you consent to this Privacy Policy.

faq

Frequently asked question

Setting up ChatKnot is quick and simple! Once you sign up, follow our guided setup, and you’ll have your chat widget live on your website within minutes.

Absolutely! ChatKnot allows you to customize colors, text, and layout so the chat widget seamlessly aligns with your brand's look and feel.

Yes! ChatKnot works flawlessly across web, mobile, and social channels, ensuring your customers can reach you wherever they are.

Yes, ChatKnot offers integration with popular platforms like CRM systems, email marketing tools, and social media to streamline your customer interactions.

Our plans allow unlimited chats! You’ll be able to handle as many conversations as your team can manage.