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Privacy Policy

At ChatKnot, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

  • Personal data you provide during account creation (e.g., name, email, and contact information).
  • Usage data, such as browser type, IP address, and interaction with our platform.
  • Cookies and similar technologies for a seamless user experience.

2. How We Use Your Information

  • Provide and improve our services.
  • Respond to customer support requests.
  • Customize your experience on the platform.
  • Communicate updates, promotions, or changes to our services.

3. Data Sharing and Disclosure

  • We do not sell or share your personal information with third parties, except:
    • When required by law or to comply with legal obligations.
    • To trusted partners who assist in delivering our services, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse.

5. Your Choices and Rights

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional communications.
  • Disable cookies through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or prominently on our platform.

7. Contact Us

If you have questions about this Privacy Policy or your data, please reach out to:

  • Email: info@chatknot.com
  • Phone: 1 985 300 6083

By using ChatKnot, you consent to this Privacy Policy.

faq

Frequently asked question

Setting up ChatKnot is quick and simple! Once you sign up, follow our guided setup, and you’ll have your chat widget live on your website within minutes.

Absolutely! ChatKnot allows you to customize colors, text, and layout so the chat widget seamlessly aligns with your brand's look and feel.

Yes! ChatKnot works flawlessly across web, mobile, and social channels, ensuring your customers can reach you wherever they are.

Yes, ChatKnot offers integration with popular platforms like CRM systems, email marketing tools, and social media to streamline your customer interactions.

Our plans allow unlimited chats! You’ll be able to handle as many conversations as your team can manage.